Show More Show Less. If the error does not clear, either there is still an obstruction or there is a problem with the printer. If unsure, check with your supplier:. If the paper is not being fed into the printer correctly from the MP Tray, there may be paper dust or other material on the pickup roller. The machine even scans both sides of one sheet in just one pass in color, grayscale, or bi-tonal. Push on the central roller or outer sections to rotate them in a clockwise direction: We use cookies on our website.

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Open the cover of the ADF by pulling up the grey lipas shown below: Using unsuitable paper settings may cause jams in your printer and, over time, damage it due to excess wear gtz50 the paper mechanisms. This new A4 colour business scanner has a 75 page auto document feeder to make high-volume document management a one-touch job.

Check thoroughly for fragments of paper and foreign objects. The adjustable paper tray edge guides must be set to the correct paper size for the paper you are loading.


Check and scwnner the printer as explained in Step 6. We were given new machines on one occasion and repairs at no charge on the other fts50. If the error does not clear, or the printer jams even when printing a Status Sheetthen contact Epson as the printer may require a service.

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The ADF unit is the grey paper tray located on the top of the scanner unit. Most relevant reviews See all 18 reviews. Has been successfully added to your basket Continue shopping Go to checkout.

See the inset for a close-up of the lower rollers.

Epson WorkForce Pro GT-S50 – document scanner Series

Find a repair centre close. High volumes gtd50 easy. Labels must be loaded in the MP tray only and may need to be fed one sheet at a time, or loaded manually. I am told that there is software becoming available through third parties that will correct this. Not yet an Epson partner?

Windows 10 Update – Epson GT-S50 Scanner Software Now Not Working – Microsoft Community

I have been using the “run as administrator” option with the scanning software and that seems to work. Paper dust or foreign material on the rollers may cause paper to misfeed. Tuck it in behind the grey section, so that it matches the example on the left 1.

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Take care not to tear any jammed paper when you remove it. Additional Product Features Media Type.

Step-by-step diagrams demonstrating how to clear jams in each section are also available as follows: DavidAbrams1 Replied on June 1, Linux Mac OS 7. I was able to find an affordable, gently used one and am very happy with the purchase. The ADF pickup rollers. There are a couple of shortcomings however. We respect your privacy. We have purchased 8 of these machines for our staff. Any Condition Any Condition.

Fan the paper before you load it to ensure that the sheets are separated. If unsure, check with your supplier: Ensure that the paper tray paper guide is set to the correct size, and is holding the paper in place without pinching or bunching it: